My siblings and I have a realm on Minecraft bedrock addition, we all play on the Windows 10 version. The past few days we have noticed that the chat hasn't been working quite right. Many times we will use the regular chat and it won't go through at all, minutes later all of the messages will come through at once and the chat will work fine for a while but later it doesn't go through again, but for some reason /msg will work just fine. I'm not sure if it does this on regular worlds too or just realms. It currently does it at least on 1.17.40.
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We're tracking this issue in REALMS-9150, so this ticket is being resolved and linked as a duplicate.
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