mojira.dev
WEB-1372

Can't change username in minecraft.net, website freezes

The website freezes after clicking "Change Profile Name" button. I already re-searched for an issue for this, but they didn't give me answers how to fix this.

Steps how to do this:

**1. Go to https://my.minecraft.net/en-us/profile/

2. Go to "Profile Information" and click "Change" on "Profile Name"

3. Write a new profile name you want and a current password

4. Click "Change Profile Name".

 

Website freezes and console doesn't give any results. I have tried multiple solutions already, like changing browsers, removing cache, using incognito window and trying different username. I changed my e-mail and password on the account a week ago, I hope that's not the thing here.

Linked issues

Comments 2

Thank you for your report!
We're already tracking this issue at WEB-1358, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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