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WEB-1792

Guide for Helpful Bug Reports Link is Broken

SUMMARY

When selecting the Guide: Writing Helpful Bug Reports for Minecraft link from the Minecraft Jira Bug Tracker, it gave me the following error:

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This site can't be reached

help.mojang.com took too long to respond.
 

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STEPS:

1. Navigate to this screen:

https://bugs.mojang.com/projects/MC/summary

 

2. Select this link:

"Useful Links:"
Guide: Writing Helpful Bug Reports for Minecraft

 

RESULTS:

The web link did not load and I was unable to view the "Guide: Writing Helpful Bug Reports for Minecraft".

 

 

 

Attachments

Comments 2

This issue is now resolved, and the URL redirects to the newer help page here

(Please note, it may still direct you to the outdated page if you have tried to visit it recently due to browser caching.)

The redirect does not work under some conditions, possibly because the original link is to "http" instead of "https" and so the browser times out. This could be due to system security settings outside the user's control or knowledge.
Ideally the original linking pages at bugs.mojang.com should be updated to point to the new document, but at a minimum they should all be changed to "https". Tested with:
Chrome Version 80.0.3987.106 (Official Build) (64-bit) tried both normal in "incognito"
Microsoft Edge 44.17763.831.0

Xavier

web

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