Dear Mojang,
I am a man from Turkey who is interested in Minecraft. I am hoping to find a solution to my problem with this message. So this evening, while I wanted to purchase the game, I couldn't actually do it due to an error which resulted in the website of the game not loading. The version I wanted to buy was "Minecraft Java Edition". Firstly, I visited the main page, "minecraft.net" with my local link "minecraft.net/tr-tr/" and continued by selecting "Minecraft'ı al" meaning "buy Minecraft". It actually showed a variety of platforms where I selected "PC" as an option. Inside the PC category, it showed me 2 options one being "Minecraft Java Edition" (I selected Minecraft Java Edition). After I entered that and continued to buy Minecraft the next page did not load. It showed no sign of loading but simply had the description "Loading store...". Although I waited for several minutes and tried buying it from various browsers I was not able to load that page "https://my.minecraft.net/en-us/store/minecraft/". So, I am really hoping to solve this issue. It would be wonderful to have feedback so I can buy Minecraft. I hope this issue can be solved. I will attach the screenshots I took while the incident was happening. I hope you mates are having a good day.
Best Regards,
Deniz
Thank you for your report!
We're actually already tracking this issue in WEB-1944, so I've resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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