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Can't buy Minecraft: Java Edition

Hi. I am from Russia and I want to buy Minecraft: Java Edition. I am using a virtual card from YooMoney (Visa). When creating an order, an error occurs, I do not receive minecraft, but the money is also not debited.

The error is like this: "An error occurred while creating the order. You need to check your credit card details and try again."

I checked the card details and balance, everything is correct. But I cannot buy.
I contacted YooMoney support, but they told me it was a minecraft.net issue.

Comments 2

For payment and account issues please contact Mojang support.

Jess is correct, only Support can assist with payment-related issues.

Maxim

(Unassigned)

minecraft.net, Other

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