[WEB-514] Minecon 2016 Cape not redeeming

So I went to Minecon 2016, and afterwards, I received the email containing the redemption URL for the cape. However, upon clicking that URL and pressing the "Redeem Cape" button, I was greeted by an error reading "Something went wrong when trying to redeem your cape! The server encountered an unexpected condition which prevented it from fulfilling the request"

EDIT: Tried one of my cape codes this morning and it did work. However, now I have a new issue: since a parent went with me I was sent two codes, and I received two. But now, my other cape code, which I wanted to give to my brother, is telling me it's already been redeemed. Is there any way I can have another code sent to my email, since I don't remember redeeming two cape codes?

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Comments 6

[Bot] Arisa 2016-09-26T04:35:36Z

Please do not mark unreleased versions as affected.
You don't have access to them yet.

[Bot] Arisa 2016-09-26T04:36:06Z

Please do not mark unreleased versions as affected.
You don't have access to them yet.

Michael Lee 2016-09-26T05:13:46Z

Thank Notch! Looks like I'm not the only one having the same problem!

Michael Lee 2016-09-26T09:06:03Z

I was sent another email with another cape link and it worked! YAY! thank u so much

Michael Lee 2016-09-26T09:08:56Z

A parent went to the convention with me, so could u resend the email to them too?

paera 2016-09-26T13:47:47Z

Server issues have been resolved.

Please contact Mojang Support for any further inquiry about Capes.

https://help.mojang.com/

https://help.mojang.com/customer/portal/emails/new