paera
Comments
I've updated the doc
https://account.mojang.com/documents/commercial_guidelines?lang=en
It may take some time before caches are cleared on page https://www.minecraft.net/en-us/terms#terms-commercial_guidelines
I don't recognise this screen. Could this be on www.minecraft.net and the Microsoft Store's "Contextual Store"?
Won't fix as we are relocating these documents
Fixed. Thanks again.
Updated the text according to bug report and suggested solution. Thank you for reporting.
Updated the text according to bug report and suggested solution. Thank you for reporting.
Updated the text according to bug report and suggested solution. Thank you for reporting.
Updated the text according to bug report and suggested solution. Thank you for reporting.
Updated the text according to bug report and suggested solution. Thank you for reporting.
Text replaced
Updated copy on website
Hello,
What payment method did you use?
Did you get any error message in the user interface?
Browser and OS are also helpful when debugging.
Best,
P
You should contact our support https://help.minecraft.net/hc/en-us/requests/new
/ P
Hi,
Sorry this url you are on is not the correct location for redeeming. Please go to: https://www.minecraft.net/profile/redeem
I will try hunt down how why you ended up on the wrong location. Please answer some or all of these questions?
Where did you start your journey on the web. Was it www.minecraft.net and the page www.minecraft.net/redeem?
Your country of origin. Knowing this will help up debug links per region.
Your browser type. Chrome, Firefox, Edge, Internet Explorer? Any else?
Thank you
/ P
This error is now fixed. Thank you for your patience.
We've identified a bug. We'll publish a fix asap.
Hello.
From what country are you accessing the site?
Also can you give me more details on the page you are on. What does it say in the address bar? What browser are you using?
/P
Mojang staff cannot repro. Closing for now.
Service/Web self healed
We have 4 jurisdictions. The Realms term is only translated in the EUROPE jurisdiction. So depending on what country you are visiting the site from you may get the translated Russian version or the base english for that jurisdiction.