mojira.dev
WEB-5715

Consistent errors migrating from Mojang account to Microsoft account

I have gone through the appropriate steps before creating an issue here, I need help with the migration process. Customer services referred me here as they could not get a solution to work.
Have attempted multiple devices (pc, Phone), different networks (wifi, data, school wifi), Cookies on and then off, Incognito, different browsers (Chrome, & edge).

Attachments

Comments 1

Hello! First of all I am sorry you're having issues migrating. The issue you are experiencing is connected to your account, so in order for us to fix it we would have to look in depth what is going on. I'm afraid we can't provide this help on this public bug tracker, so you would have to create a ticket with our support which they then escalate to a technical agent.

I've reminded our staff not to send players to this tracker, let's hope you're not directed back. If you are, just provided them the link to this bug. Sorry you're being sent around!

Dr_Digs

(Unassigned)

Migration

Retrieved