Hello!
I own both versions of Minecraft but cannot redeem the creeper cape on the website. Both accounts are listed under my games section but do not appear to be recognized as a Dulex account. Other users have reported the same issue over discord
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Thank you for your report!
We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.
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Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Duplicates WEB-7058