I can't pick up the cape in honor of the 15th anniversary of minecraft. It says that I did not buy Minecraft but I bought it.
[media]Linked issues
Attachments
Comments 3
Thank you for your report!
We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Duplicates WEB-7058