after entering the website and trying to collect the cape for the 15th anniversary of Minecraft, it shows me that I don't have the purchased version of the game and I do and I don't know what's going on but please fix the error quickly, thank you in advance
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We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.
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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter! Mojang Status (@MojangStatus) / X (twitter.com)
Duplicates WEB-7058