I have a problem from several months ago, every time I enter the launcher it tells me that there was a problem verifying my purchased products (minecraft java and bedrock) and now that I want to redeem the minecraft 15th anniversary cape it says on the website that I don't have Minecraft bought when I already bought it
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Thank you for your report!
We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.
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Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Duplicate of WEB-7058