The website says that i do not own Minecraft, bui I actually own it. I purchasesd Java and Bedrock before bundling together.
On an account (My brothers account) that purchased Minecraft Java&Bedrock more recently, the cape is claimable. Here are some of my screenshots
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We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.
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Hello There! It a known issue, some of the players can't receive their 15th Anniversary Cape! Mojang currently isΒ trying to resolve it! Make sure you stay updated with their Twitter!Β
Mojang Status (@MojangStatus) / X (twitter.com)
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Duplicate ofΒ WEB-7058