mojira.dev
WEB-7078

Can't claim 15 years cape

The website says that i do not own Minecraft, bui I actually own it. I purchasesd Java and Bedrock before bundling together.

On an account (My brothers account) that purchased Minecraft Java&Bedrock more recently, the cape is claimable. Here are some of my screenshots

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Thank you for your report!
We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.

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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

Hello There! It a known issue, some of the players can't receive their 15th Anniversary Cape! Mojang currently isΒ  trying to resolve it! Make sure you stay updated with their Twitter!Β 

Mojang Status (@MojangStatus) / X (twitter.com)

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Nazagamer20

(Unassigned)

minecraft.net

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