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WEB-8787

Cannot login to the Minecraft Feedback Website

(Refer to Mojira - Issue WEB-1055; Do not mark this as duplicate, as per [Mod] violine1101’s instructions to create a new issue if this persists again [their instructions can be found in WEB-1055’s comments])

I am unable to login to the feedback website, because I am instantly signed back out after trying to sign in, no matter what I do.

For a while there was a known fix, which was a direct Zendesk link: https://minecraftfeedback.zendesk.com/auth/v2/login/. However, the method no longer works due to Microsoft changing the login flow, breaking the underlying technique the method used.

I also tried to contact support, but they were not able to resolve my issue.

To reproduce this issue:

  1. In a new instance, attempt to login to the Minecraft Feedback site: feedback.minecraft.net.

  2. Observe what happens upon the login initiating.

What should happen:

  • The login is successful, allowing the user to access the website and make suggestions.

What actually happens:

  • Immediately upon the login finishing, the user is signed out, preventing access to the site.

    • You may not be able to reproduce this unless observing the results with an affected account.

Linked issues

Comments 3

Same issue here on all of my platforms.

This issue has been reviewed by our team.

Please add new, relevant information if it helps us understand or reproduce the issue. To show that you’re affected, use the vote feature rather than commenting.

If a fix is implemented, it will be listed in our official changelogs.

For major outages or urgent assistance, visit the Minecraft Help Center.

Lego

(Unassigned)

1704211

Plausible

feedback.minecraft.net

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