mojira.dev
WEB-1055

Can't log in to the Minecraft Feedback website

Update on this issue by [~Mega_Spud]:

We are investigating the broader issue that some users are facing when attempting to sign into the feedback site.

For now though, we are able to manually resolve the issue case-by-case, but each user will need to get in touch via the contact form found at https://feedback.minecraft.net - please include the details requested in this comment below.

I can't log in at feedback.minecraft.net …..

Each time I try it just doesn't log me in

Related issues

WEB-1095 MINECRAFT FEEDBACK IS IS BROKEN WEB-1159 Login in error WEB-1163 Cannot login to feedback site WEB-1219 Unable to post feedback WEB-1237 Can't sign in to feedback.minecraft.net WEB-1242 Minecraft Feedback Sign In Not Working WEB-1248 Can't find my username WEB-2066 Minecraft Feedback Site sign in issues WEB-2096 Cant log into feedback.minecraft.net WEB-2444 Can't log in to feedback site on android WEB-2623 I can't login into my Minecraft Feedback and all my comments and posts were deleted for no reason WEB-2721 Can’t sign in to feedback site WEB-2857 Can't log in Minecraft Feedback WEB-3241 I Am Unable To Sign In To Minecraft Feedback. WEB-3277 Unable to login to feedback website WEB-3817 There haven't been any responses from mojang that I've gotten yet, so... WEB-4020 Can't sign in to Minecraft feedback WEB-4575 Couldn't login through feedback

Comments

migrated

Thank god people are experiencing this issue. For me, even different accounts dosen't change anything. The website's login system is clearly broken and needs a look-at. A recent post about this I looked at, the mod said it was "Invalid". I think not.

Jack McKalling

Might be related to WEB-850 but different. Logging in appears to be successful but without actual success, errors or failure messages.

[Mojang] Mega_Spud (Jay)

We are investigating the broader issue that some users are facing when attempting to sign into the feedback site.

For now though, we are able to manually resolve the issue case-by-case, but each user having the problem will need to get in touch via the contact form found at https://feedback.minecraft.net, so we can enable you to sign in.

Please use the "Ask The Community" form found at https://feedback.minecraft.net

  1. Visit https://feedback.minecraft.net

  2. Choose the feedback button (bottom right)

  3. Use the search bar (any term, just to bring up the next option)

  4. Choose "Leave us a message"

  5. Fill out the details, and please include the following information:

    • What operating system you are running?

    • What internet browser are you using?

    • What kind of device are you using (PC, phone, tablet etc)?

    • What Microsoft account are you attempting to log in with? (We need the email or user name.)

Sniper1.1

Just wanted to say it is still an issue.

Sniper1.1

Did the site get updated since this issue was created? I could be being dumb but I really don't seem to be able to follow these steps. The "Ask The Community" form takes me somewhere that seems like a dead end. There's something that says "Report Feedback Site Link or Website Issue", but it isn't a button. Is it supposed to be? IDK, just a lot of these steps don't seem to line up with what I'm seeing on the website.

migrated

All my comments and posts were deleted too...

migrated

When i look at the bottom right corner there it not any feedback button

[Mojang] Mega_Spud (Jay)

For any new issues with signing into the feedback site, please contact Minecraft Customer Support directly, who should be able to advise you further.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

migrated

It made me a new account. Something not ok. ❌

Sniper1.1

I sent them a message 6 months ago and never heard back. I sent them one 1 month ago and never heard back. I sent one today. We’ll see what happens. I’m guessing I’ll never hear back. This is NOT resolved!

migrated

Please re-open this bug. I send a message to Minecraft Customer Support and I'm waiting already 2 months. Also, yesterday it created me a new account and today the same bug as before happened (I login and nothing changes). This is not fun. Please help me.

Sniper1.1

As I suspected, I still haven’t heard from them. It’s only been a week though (unlike multiple months like previous attempts), so I won’t give up yet. I want to be able to give suggestions. Most of them are just parity issues but some are actual suggestions. These are small but still. Come on. I don’t want to have to give up on this completely.

migrated

Still not working for me even though it says resolved

migrated

I created a new account and logged in just fine.
But my main account never log in, the site just sends me to the front page as if nothing happened!

Sniper1.1

As I suspected I still haven’t heard back from customer support. I wonder if it’s tied to the email. That could be why I haven’t heard from them. IDK. Either way, please reopen this issue. It is not fixed and customer support does not seem to help.

wan6845

This issue is not fixed. I pressed login and kept on attempting to login but it just stays still. 

migrated

When I try to login in Minecraft Feedback, I want to login with My Minecraft Account not with Microsoft Account

Sniper1.1

I feel like we should be allowed to use either the Minecraft account or Microsoft account. That way, we could use whatever’s more convenient.

migrated

And I doesn't have a Microsoft Account, when I try to login in Microsoft Account with my dad's email, it says "This account does not exist, you can create one with this email", but when I try to create an Account with the same email, it says "This account does already exist, you can login with this email", what I do with the Microsoft Account???

galaxy_2alex

For any new issues with signing into the feedback site, please contact Minecraft Customer Support directly, who should be able to advise you further.

Please refrain from commenting here, this report has been closed. Any further comments will be removed.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

galaxy_2alex
wan6845

This is not fixed, I was spamming the login button and it just won't work. It just goes through the entire login process and then it just says feedback login.
Edit: Oops I didn't realize I was spamming

Evantures

The issue is back. When i log in it sends me to a blank page instead

migrated

Now with that going on, I can't send more feedback for ideas like if Mojang could send a lost version that people didn't know that it was going to exist. Like "1.12.3", like if it exist?

migrated

Could we post our ideas in here to substitute until the feedback login is fixed?

[MOD] Greymagic27

If you're logging into the feedback website and being greeted with a blank page, please refer to this bug report: WEB-4582

Sniper1.1

This doesn’t seem fixed to me. I am still having issues.

migrated

I have been having issues with this for quite a long time (several years if I recall correctly). I am still having this issue today. I tried logging in from Firefox as well as Edge a few minutes ago. It would appear as though the login was successful, but then when I am redirected back to the Feedback site, it functions as though I haven't logged in.

It's worth noting these details:

Operating System: Arch Linux (kernel 6.2.7-arch-1 so it's the latest as of typing this)

Computer: Desktop PC with a slightly older AMD Ryzen 3 CPU

If there is any additional information I can provide that would be of use, please let me know.

violine1101

If anyone comes across this bug report in the future because they're facing this issue, please contact Minecraft Support first to see if they can help: https://aka.ms/Minecraft-Support

This is an old bug report that hasn't been relevant in quite some time now; if you still have issues with logging into the feedback website and Minecraft Support can't fix it, please file a new bug report in the WEB project instead of commenting here.

migrated

(Unassigned)

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