mojira.dev
WEB-1055

Can't log in to the Minecraft Feedback website

Update on this issue by [~Mega_Spud]:

We are investigating the broader issue that some users are facing when attempting to sign into the feedback site.

For now though, we are able to manually resolve the issue case-by-case, but each user will need to get in touch via the contact form found at https://feedback.minecraft.net - please include the details requested in this comment below.

I can't log in at feedback.minecraft.net …..

Each time I try it just doesn't log me in

Linked issues

WEB-1095 MINECRAFT FEEDBACK IS IS BROKEN Resolved WEB-1159 Login in error Resolved WEB-1163 Cannot login to feedback site Resolved WEB-1219 Unable to post feedback Resolved WEB-1237 Can't sign in to feedback.minecraft.net Resolved

Comments 29

Thank god people are experiencing this issue. For me, even different accounts dosen't change anything. The website's login system is clearly broken and needs a look-at. A recent post about this I looked at, the mod said it was "Invalid". I think not.

Jack McKalling

Might be related to WEB-850 but different. Logging in appears to be successful but without actual success, errors or failure messages.

[Mojang] Mega_Spud (Jay)

We are investigating the broader issue that some users are facing when attempting to sign into the feedback site.

For now though, we are able to manually resolve the issue case-by-case, but each user having the problem will need to get in touch via the contact form found at https://feedback.minecraft.net, so we can enable you to sign in.

Please use the "Ask The Community" form found at https://feedback.minecraft.net

  1. Visit https://feedback.minecraft.net

  2. Choose the feedback button (bottom right)

  3. Use the search bar (any term, just to bring up the next option)

  4. Choose "Leave us a message"

  5. Fill out the details, and please include the following information:

    • What operating system you are running?

    • What internet browser are you using?

    • What kind of device are you using (PC, phone, tablet etc)?

    • What Microsoft account are you attempting to log in with? (We need the email or user name.)

Just wanted to say it is still an issue.

Did the site get updated since this issue was created? I could be being dumb but I really don't seem to be able to follow these steps. The "Ask The Community" form takes me somewhere that seems like a dead end. There's something that says "Report Feedback Site Link or Website Issue", but it isn't a button. Is it supposed to be? IDK, just a lot of these steps don't seem to line up with what I'm seeing on the website.

19 more comments
Austin Dean Koke

Could we post our ideas in here to substitute until the feedback login is fixed?

[MOD] Greymagic27

If you're logging into the feedback website and being greeted with a blank page, please refer to this bug report: WEB-4582

This doesn’t seem fixed to me. I am still having issues.

I have been having issues with this for quite a long time (several years if I recall correctly). I am still having this issue today. I tried logging in from Firefox as well as Edge a few minutes ago. It would appear as though the login was successful, but then when I am redirected back to the Feedback site, it functions as though I haven't logged in.

It's worth noting these details:

Operating System: Arch Linux (kernel 6.2.7-arch-1 so it's the latest as of typing this)

Computer: Desktop PC with a slightly older AMD Ryzen 3 CPU

If there is any additional information I can provide that would be of use, please let me know.

[Mod] violine1101

If anyone comes across this bug report in the future because they're facing this issue, please contact Minecraft Support first to see if they can help: https://aka.ms/Minecraft-Support

This is an old bug report that hasn't been relevant in quite some time now; if you still have issues with logging into the feedback website and Minecraft Support can't fix it, please file a new bug report in the WEB project instead of commenting here.

aviad bloch

(Unassigned)

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