mojira.dev

Alice Vattiato

Assigned

No issues.

Reported

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REALMS-4897 Renew Paid but Realms Expired Duplicate REALMS-4068 As Owner of a Realms I Can't be an Operator Duplicate REALMS-4077 As Owner of a Realms I Can't be an Operator Incomplete

Comments

When expired I contact Mojang support, useless as usual, they didn't respond with an actual response, with a reason why all of this is happening, they just say in a nutshell "ask Microsoft for the paying stuff". I call Microsoft support for a refund for my subscription and they immediately gave me, then I paid again, for a new whole month; now, the setting page of my realm says "Renew every 30 days" in the Duration section. 

Try to ask for a refund and purchase again if you don't see "Renew every 30 days" in the Duration section.

But is not the same. In that ticket no one speaks about the fact is the owner itself the one who can't use operator privilages.