Allan Wright

Of course, it might be a hint. It could also be a red herring. The bug needs to be investigated.

I'm not satisfied with that solution. Most users won't even get to this page to learn that that is what they need to do. It should just work.

I can attach a log if someone could let me know where to find it for the new launcher on OSX.

This is occurring on my device. I've submitted a crash report through Apple.