I do have Media player installed. All my drivers are up to date except windows itself. For some reason I am unable to download updates, however this didn't effect any other games I have and I doubt it's the cause. I tried going into the files and changeing the Movies to default play with media player too and that didn't do anything.
I've tried that before. Just tried it again. It doesn't do anything but I see the program running in the task manager
Well I won't be able to help with this issue anymore I recommend closing this case as I just got a new SSD installed windows 10 and now everything works fine. The issue I have now is that when I connect to my account and try to play I can't see my hero that I have on my laptop. Thanks for the support and sorry for the trouble.