I, too, am encountering the error stating I cannot play on realms due to privacy settings. All of my Xbox Live privacy settings are set to “allow” or “everybody”, and I am well over the age of 18. My ISP speeds are well over 200 mbps, so data speed is not a factor. I have done all troubleshooting with an Xbox Live agent at Microsoft. This includes log out and back in to my profile, uninstall/reinstall the game, factory reset my console, and of course quadruple check my setting via both the Xbox live website and setting on my console. I would also like to add that I can access Minecraft Realms via Pocket Edition on IOS with the same Microsoft account. I did open a ticket with Mojang Care and was advised to repeat the steps I have already taken and to upvote this open bug ticket. Fingers crossed that this is resolved soon as I have not been able to access realms on console for over 72 hours.
Amber Earls
I, too, am encountering the error stating I cannot play on realms due to privacy settings. All of my Xbox Live privacy settings are set to “allow” or “everybody”, and I am well over the age of 18. My ISP speeds are well over 200 mbps, so data speed is not a factor. I have done all troubleshooting with an Xbox Live agent at Microsoft. This includes log out and back in to my profile, uninstall/reinstall the game, factory reset my console, and of course quadruple check my setting via both the Xbox live website and setting on my console. I would also like to add that I can access Minecraft Realms via Pocket Edition on IOS with the same Microsoft account. I did open a ticket with Mojang Care and was advised to repeat the steps I have already taken and to upvote this open bug ticket. Fingers crossed that this is resolved soon as I have not been able to access realms on console for over 72 hours.