Cesar Navarro

Did someone find how to fix this??

I am too having this problem, and the only thing that they say , is that the coment or problem has already posted,but dont do nothing about it , or say nothing about it. I have my 5 year old boy that his birthday is in 2 day, and this was his birthday wish, and how to do you explain that I already bought the game, but he cant play it because the game it dosnt work?? Anything that we can do m to make it work, or at least send us the version that it work until you can fix it.