Erwin vB

Assigned

No issues.

Reported

No issues.

Comments

Erwin vB on REALMS-269 2017-05-14T11:17:05Z

Hi Sheri,

as Thang said, the temporary solution is relatively simple:
login to your xbox-live account on an ipad/iPhone and start minecraft PE. throw away your armor, and logout again.
After this you can login to your account from Windows 10 again.
I know it is a bit silly, but it is the fastest way to get back playing. If you know someone who has an iPhone, you can get this fixed in about 5 minutes. If you can't find anyone to help you, let us know, I am sure there is someone here who can help you.

good luck!

Erwin

Erwin vB on MCPE-21847 2017-05-08T16:44:00Z

Try signing out of your Live account, with me I could join a LAN game that way. Naturally I don't have my original account available to me, and this is by no means a good solution to the problem, but it is an indication where the problem occurs.

Erwin vB on MCPE-21845 2017-05-08T16:42:40Z

the problem is most likely due to a link with the Xbox/live online account.
On IOS when I sign out of my Live account I can join a LAN game, but when I am logged in I cannot.
On windows10 edition (and on Lumia) you cannot sign out of the Live account...

Erwin

Erwin vB on MCPE-21847 2017-05-08T16:27:32Z

when playing lan game between PC win10 edition and IOS this happens for me too.

Erwin vB on MCPE-21845 2017-05-08T16:25:20Z

having same issue on win10 and ios 1.0.8, local lan games between win10 and ios are also mot working for me

Erwin vB on REALMS-269 2017-04-12T09:41:58Z

On Windows 10 Edition, I can walk around in my realm in 1.0.6, but when I switch to my inventory it crashes instantly. when I open a chest it does not crash though.
I have taken a copy from the realm to experiment on my home pc and I think I have found the cause of the issue.
on my home server, in survival everything works still the same as in the realm. as soon as I go to my inventory the game crashes. I have let myself die, and then I can go to my inventory, however as soon as I pickup my armor the game crashes instantly. I guess if you don't want to lose the achievements, it is best to unload all your inventory into a chest, die in a safe place, which you can later flood with lava to get rid of the cursed armor items.
I suspect the developers tried to put some nice 'blaze burning' state on our beloved armor items which crashes the game because it got half implemented in the software. (I tried dying in water, it did not resolve the issue with the armor.
The current patch solves the issue of a crash on startup which allows you to actually die and get rid of the items, however it doesn't fix those items.

Erwin

Erwin vB on REALMS-269 2017-04-10T21:13:43Z

With realms the server doesn't crash, it's the client which crashes, and in our case it keeps crashing.
I have experienced multiple crashes near 2 blaze farms on my local game, but because it reverts back to a little before the game crashed, I never experience the problem. I think a 2nd user on my local game will actually experience exactly the same problem. My 8 year old daughter isn't too much of a daredevil to go blaze hunting though. The thought of her losing her account also scares her.

Erwin vB on REALMS-269 2017-04-10T08:31:25Z

I have had the same blaze bug on a personal game. However when a personal game crashes it reverts back to the last autosave which is anywhere between 30 seconds and 2 minutes ago as far as I can tell. In this autosave the fatal event has not happened yet and you can continue to play from there. In the realm it does not revert back to the autosave, and that is why the account becomes corrupted. I suspect it has something to do with a dropped item from a blaze which crashes the client game engine, and which is stuck in the inventory of the account. This would explain why people who play on their personal servers don't experience this problem.
Thinking about it a bit more, I think I could create a situation where this would happen on a personal server. If you keep a primary account to start the game, and then play with a secondary account from a different ipad/pc/client, it would experience the same problem. Maybe someone can test this?

Erwin

Erwin vB on MC-93762 2017-04-02T10:07:35Z

This could be similar to the REALMS-269 bug. I have downloaded my realms game where a similar event happened and it crashes everytime I want to load it. both on IOS PE and Windows 10 PE. (Also when I login to the realm it crashes, but other players can still enter the realm).

Erwin vB on REALMS-269 2017-03-30T18:41:00Z

I have just issued a complaint with Mojang to request my money back. In the process I looked into the stats on bugs.mojang.com, and this bug has by far the most votes. I am a bit surprised this was not addressed in the latest patch.
When I export the game from the realm I can load it as a local game, and it will crash instantly in survival.
When I switch the local game to creative I can enter the game, but it crashes when I look into my inventory.
This suggests there is something wrong with an item the account picked up. It should be easy to fix the inventory check on loading the game, and erase anything that makes the game crash. That will still crash the game when the culprit item drops and moves into the inventory, but at least we can continue to play.

Erwin

Erwin vB on REALMS-269 2017-03-29T13:37:02Z

Cameron Jackson,

when I got this bug I did not die either. I was together with someone else near a blaze spawner though. 1.0.5 still crashes with me on Windows 10 PE and IOS.
The other account did not get bugged, so it seems I picked something up in my inventory which caused my game to crash.
This seems to be inline with some of the other bugs.
I very disappointed that this has not even been assigned. Maybe we should do some voting on this issue.

Erwin

Erwin vB on REALMS-269 2017-03-08T11:07:48Z

Is there anyone here who can provide any indication when this issue is going to be assigned and/or progressed? even better, when it is expected to be resolved?
I have to renew my realm-account soon, and at this point in time I am planning not to do so.
I also want to claim back the last 2 months of my realm subscription, as it has been unused for this period.
Anyone has a clue?

Erwin

Erwin vB on REALMS-269 2017-02-12T14:13:10Z

I tried on 1.0.3 on Windows 10 and it still crashes on startup. When I copied the the realm offline, I can start in creative mode, but I cannot kill myself from the commandline.
If you want I can upload the offline realm, it is ~100 Mb.

Erwin

Erwin vB on REALMS-269 2017-02-10T08:16:39Z

I have had exactly the same issue last night. I was playing with my daughter on a realm in the Nether, fighting blazes in a nether fortress. She plays on a iPad4 mini, and I play on a Windows 10 edition on a paid realm. My game froze, and she saw me dropping out of the game. Now I cannot join the realm game anymore from my Windows 10 edition or a pocket edition.
The crash report says this:

"
Version=1
EventType=MoBEX
EventTime=131311837306901538
ReportType=2
Consent=1
UploadTime=131311837307113462
ReportIdentifier=d71e7499-ef5e-11e6-9c18-74d02b9402b3
IntegratorReportIdentifier=81e8702f-20e8-4477-90c6-9fee2bb5d2a2
NsAppName=praid:App
AppSessionGuid=00002540-0003-0027-5dd9-09776b83d201
TargetAppId=U:Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe!App
TargetAppVer=1.0.312.0_x64_!2017//02//03:23:35:30!0!Minecraft.Windows.exe
BootId=4294967295
Response.BucketId=56bbb3e1ddd01510d29f067fa25464d6
Response.BucketTable=5
Response.LegacyBucketId=133460149662
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe
Sig[1].Name=Application Name
Sig[1].Value=praid:App
Sig[2].Name=Application Version
Sig[2].Value=1.0.3.12
Sig[3].Name=Application Timestamp
Sig[3].Value=589513c2
Sig[4].Name=Fault Module Name
Sig[4].Value=ucrtbase.dll
Sig[5].Name=Fault Module Version
Sig[5].Value=10.0.14393.0
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=578997b5
Sig[7].Name=Exception Offset
Sig[7].Value=000000000006d5b8
Sig[8].Name=Exception Code
Sig[8].Value=c0000409
Sig[9].Name=Exception Data
Sig[9].Value=0000000000000005
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=c0e1
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=c0e1a5fa30ad6558b5ff8633c356bc3f
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=cfab
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=cfab75bfb70cf4b11e6028018bc1b652
UI[2]=C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
LoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\sechost.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_47.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\System32\combase.dll
LoadedModule[11]=C:\WINDOWS\System32\user32.dll
LoadedModule[12]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[13]=C:\WINDOWS\System32\win32u.dll
LoadedModule[14]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[15]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[18]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[20]=C:\WINDOWS\SYSTEM32\XINPUTUAP.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\gamingtcui.dll
LoadedModule[22]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL
LoadedModule[23]=C:\WINDOWS\System32\shcore.dll
LoadedModule[24]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll
LoadedModule[25]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll
LoadedModule[26]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[27]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[28]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll
LoadedModule[29]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[30]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[31]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[33]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[34]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\BiWinrt.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\deviceassociation.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[39]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[41]=C:\Windows\System32\WinTypes.dll
LoadedModule[42]=C:\Windows\System32\Windows.ApplicationModel.Store.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\Cabinet.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\webservices.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[47]=C:\Windows\System32\Windows.UI.Xaml.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
LoadedModule[50]=C:\Windows\System32\Windows.UI.dll
LoadedModule[51]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[52]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[54]=C:\WINDOWS\system32\CoreUIComponents.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\rometadata.dll
LoadedModule[56]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[57]=C:\WINDOWS\System32\profapi.dll
LoadedModule[58]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[62]=C:\WINDOWS\System32\msctf.dll
LoadedModule[63]=C:\WINDOWS\System32\Shell32.dll
LoadedModule[64]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[65]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[66]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[67]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[68]=C:\WINDOWS\System32\ole32.dll
LoadedModule[69]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[70]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[71]=C:\WINDOWS\system32\nvapi64.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[75]=C:\Windows\System32\Windows.UI.Immersive.dll
LoadedModule[76]=C:\WINDOWS\system32\DataExchange.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[78]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[80]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\msftedit.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\NInput.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[85]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[86]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[87]=C:\Windows\System32\Windows.Graphics.dll
LoadedModule[88]=C:\Windows\System32\twinapi.dll
LoadedModule[89]=C:\Windows\System32\threadpoolwinrt.dll
LoadedModule[90]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[91]=C:\Windows\System32\Windows.Storage.ApplicationData.dll
LoadedModule[92]=C:\Windows\System32\Windows.Networking.Connectivity.dll
LoadedModule[93]=C:\Windows\System32\Windows.Media.Speech.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\RemoteNaturalLanguage.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[98]=C:\Windows\System32\msxml6.dll
LoadedModule[99]=C:\WINDOWS\System32\Speech_OneCore\Common\sapi_onecore.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
LoadedModule[101]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\wininet.dll
LoadedModule[103]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[104]=C:\Windows\System32\speech_onecore\engines\tts\MSTTSEngine_OneCore.dll
LoadedModule[105]=C:\Windows\System32\speech_onecore\engines\tts\MSTTSLoc_OneCore.DLL
LoadedModule[106]=C:\WINDOWS\SYSTEM32\DPAPI.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\tokenbinding.dll
LoadedModule[108]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[109]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[111]=C:\WINDOWS\System32\NSI.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\userenv.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\profext.dll
LoadedModule[115]=C:\Windows\System32\rasadhlp.dll
LoadedModule[116]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[117]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[118]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[120]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[121]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[122]=C:\Windows\System32\cryptnet.dll
LoadedModule[123]=C:\Program Files (x86)\EMET 5.5\EMET_CE64.DLL
LoadedModule[124]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[125]=C:\Windows\System32\Windows.Gaming.Input.dll
LoadedModule[126]=C:\Windows\System32\deviceaccess.dll
LoadedModule[127]=C:\Windows\System32\rmclient.dll
LoadedModule[128]=C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe\fmod_WSA82_X64.dll
LoadedModule[129]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
LoadedModule[130]=C:\WINDOWS\SYSTEM32\MFReadWrite.dll
LoadedModule[131]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[132]=C:\Windows\System32\DDORes.dll
LoadedModule[133]=C:\Windows\System32\DefaultDeviceManager.dll
LoadedModule[134]=C:\Windows\System32\Windows.Media.Devices.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[137]=C:\Windows\System32\CryptoWinRT.dll
LoadedModule[138]=C:\Windows\System32\Windows.Security.Authentication.Web.Core.dll
LoadedModule[139]=C:\Windows\System32\usermgrproxy.dll
LoadedModule[140]=C:\Windows\System32\vaultcli.dll
LoadedModule[141]=C:\WINDOWS\system32\directmanipulation.dll
LoadedModule[142]=C:\Windows\System32\XblAuthTokenBrokerExt.dll
LoadedModule[143]=C:\Windows\System32\XblAuthManagerProxy.dll
LoadedModule[144]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[145]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[146]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[147]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[148]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[149]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[150]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[151]=C:\Windows\System32\WinRtTracing.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[153]=C:\Windows\System32\Windows.Networking.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\FirewallAPI.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\Windows.Networking.HostName.dll
LoadedModule[156]=C:\WINDOWS\SYSTEM32\fwbase.dll
LoadedModule[157]=C:\Windows\System32\certenroll.dll
LoadedModule[158]=C:\WINDOWS\SYSTEM32\certca.dll
LoadedModule[159]=C:\WINDOWS\System32\WLDAP32.dll
LoadedModule[160]=C:\WINDOWS\system32\mlang.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=MoBEX
AppName=Microsoft.MinecraftUWP_8wekyb3d8bbwe!App
AppPath=C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.0.312.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=BA6062A8EC45C6C15729AFC60375788F
MetadataHash=-601156801
"

Is there any chance I can recover my account? Any idea when this will be fixed?

Erwin