John Brandenburg

Rebooting the Switch does appear to allow me to log in to the Microsoft account, but only works when I use the "Leave on Device" option for my purchases. I'm trying to 1, do cross platform play, AND 2, share my purchases to my other account on PS4. When I try to use the Share purchases option, it does nothing, or times out. Then when I subsequently use the leave on device option, It's impossible to log in again (until I reboot apparently). 

My son has been experiencing this issue for a couple of months now. I think I got this working over the summer, but some time since then,it stopped working again. I can start the authentication process in the switch, I authorize the code on the laptop, it says I can close the window. I press B on the switch to close the window telling me to go to the Microsoft page, and nothing happens. I found a user suggestion on another forum to click the ❌  at the top right of the window, and I see "Signing into Microsoft Account..." just spinning forever. The intention was to get cross play to work so my son can play with his cousin on PS4. Whenever it did work though, I, and the other dad would spend many minutes to hours debugging. 

This is VERY frustrating, even when I was able to get it work in the past, I was never able to save my purchases in the Microsoft account. Now, my son has his own PS4, and we seem to be running into the same issue. Can't login to the Microsoft account (Though my son can play with his cousin on the Playstation Network). We were never able to get our purchases shared to the PS4 device.