John Williams
Assigned
Reported
MCPE-187602
Unable to renew realm
Duplicate
MCPE-111690
LAN connection used to allow two person multiplayer in Minecraft Bedrock Edition. No longer working.
Incomplete
MCPE-84071
Realms - Unavailable
Duplicate
MCPE-71564
Fishing not giving XP
Duplicate
MCPE-61683
iOS Game not loading
Duplicate
MC-170034
Minecraft PE on iPhone is not opening
Invalid
MC-72576
Mobs glitch into walls and suffocate
Duplicate
Comments
Has something changed?
now when opening the game instead of it freezing and never moving from the welcome page it closes itself down.
Not so sure, its not loading still..
So it’s been down for over 12hrs without any notice publicly to the user community. It’s not a great experience so far, how long will we be without this service we are paying a subscription for?
Any news of the eta for resolution?
I logged a ticket here as well https://help.minecraft.net/hc/en-us/requests/new
I don't agree that this is a bug, its not working so clear someone changed something or somethings broken.
So as this is affecting the vast majority of the iOS community what’s the eta on the fix?
if you were an IT company it would classed as an incident and due to impact I would say it’s a P1 incident.
Last 2 application logs are attached.
My kids can play on their switch and use their Microsoft accounts to get to our realm.
Game isn't loading, its not getting past the white loading screen.
I'm a normal user so some instructions on how to get logs would be good customer service
Has anyone heard back from Mojang?
They seem to be brushing this under the carpet and nothing as gone out to the user base, my bug got closed as invaild because I selected the wrong platform!
Seriously! I report one of your platforms is down and you close the ticket because I put the wrong platform, update the ticket yourself thats what good customer service is!!!
This is back online again now.