Liz Copple

Thanks for the input! if it happens again we wil try it!

From my experience, the "WEB ROOT" Security software that Best Buy installs
as part of their service plan is what causes the entire issue. If you
uninstall Web Root, you will no longer have the issue.

In a message dated 5/13/2013 5:24:01 P.M. Eastern Daylight Time, jira@moja
ng.atlassian.net writes:

Matt Mensch
(https://mojang.atlassian.net/secure/ViewProfile.jspa?name=themensch) edited a comment on MC-483
(https://mojang.atlassian.net/browse/MC-483)
Keyboard Unresponsive on OS X
(https://mojang.atlassian.net/browse/MC-483)

Hi Kumasasa,
Can you wait until a few more people report that it's fixed before closing
this? I see exactly one person saying it's fixed and over 100 reports of
it being broken. Seems like it might be too soon to call it fixed.
I'm happy to report that my first run of this version with the new
launcher appears to work for me, but I've seen this before and I need to test it
again after I snooze my laptop.
Good work team!

This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your _JIRA
administrators_
(https://mojang.atlassian.net/secure/ContactAdministrators!default.jspa)
For more information on JIRA, see: http://www.atlassian.com/software/jira

Awesome!

In a message dated 5/11/2013 2:45:31 P.M. Eastern Daylight Time,
[email protected] writes:

Darren Newton
(https://mojang.atlassian.net/secure/ViewProfile.jspa?name=DarrenN) commented on MC-483
(https://mojang.atlassian.net/browse/MC-483)
Keyboard Unresponsive on OS X
(https://mojang.atlassian.net/browse/MC-483)

@Kumasasa yup that seems to have fixed the issue for now.

This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your _JIRA
administrators_
(https://mojang.atlassian.net/secure/ContactAdministrators!default.jspa)
For more information on JIRA, see: http://www.atlassian.com/software/jira

Uninstall Webroot Security software if you have it. Best Buy uninstalled it
and now it works perfectly!

In a message dated 4/7/2013 7:11:02 P.M. Eastern Daylight Time,
[email protected] writes:

Dan Milne
(https://mojang.atlassian.net/secure/ViewProfile.jspa?name=dkam) commented on MC-483 (https://mojang.atlassian.net/browse/MC-483)
Keyboard Unresponsive on OS X
(https://mojang.atlassian.net/browse/MC-483)

I have this issue on my MBPr, using the built in keyboard. After pressing
several keys (walking, jumping etc) Minecraft stops listening to the
keyboard. The only way to continue is to alt-tab out and back in. In full-screen
mode there's no way to escape.
java version "1.6.0_43"
Java(TM) SE Runtime Environment (build 1.6.0_43-b01-447-11M4203)
Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-447, mixed mode)

This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your _JIRA
administrators_
(https://mojang.atlassian.net/secure/ContactAdministrators!default.jspa)
For more information on JIRA, see: http://www.atlassian.com/software/jira

I am so happy others were able to benefit. You are welcome.

In a message dated 4/11/2013 9:37:52 P.M. Eastern Daylight Time,
[email protected] writes:

Jon Morrissey
(https://mojang.atlassian.net/secure/[email protected]) commented on MC-483
(https://mojang.atlassian.net/browse/MC-483)
Keyboard Unresponsive on OS X
(https://mojang.atlassian.net/browse/MC-483)

Well this is a shout out to Liz Copple and her 10 year old......I also
bought a Mac pro at best buy with geek squad and Web root installed. When I
followed Liz's advice (see past comment) and disabled Webroot security......
works like new.......and grandson very happy.

This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your _JIRA
administrators_
(https://mojang.atlassian.net/secure/ContactAdministrators!default.jspa)
For more information on JIRA, see: http://www.atlassian.com/software/jira

Unbelievably- my 10 year old son has just solved this mystery. As it
turns out, Best Buy installed an Internet Security Software called
Webroot - Secure Anywhere- which is a required bundled purchase with
their tech support package. He was able to figure is out, when he
realized that when he downloaded Minecraft on our computer, we got a
pop-up "suspicious activity detected" and when he downloaded it on the
computer in the store - everything worked perfectly, and he never got
that error message. If you disble Webroot it will work like a charm. We
actually had Best Buy uninstall it, since it was not needed in the
first place.

Unbelievably- my 10 year old son has just solved this mystery. As it
turns out, Best Buy installed an Internet Security Software called
Webroot - Secure Anywhere- which is a required bundled purchase with
their tech support package. He was able to figure is out, when he
realized that when he downloaded Minecraft on our computer, we got a
pop-up "suspicious activity detected" and when he downloaded it on the
computer in the store - everything worked perfectly, and he never got
that error message. If you disble Webroot it will work like a charm. We
actually had Best Buy uninstall it, since it was not needed in the
first place.

I just purchased a new iMAC for my 10 year old son, specifically to play Minecraft, as he has just joined the Minecraft Club at school, and is totally into it. I am thinking of returning the iMAC since we have this issue. I have spent a full day, and spoke with three AppleCare technicians, one a senior technician, and all three tried very hard to help me find a way for this to work to no avail. My issue is identical, The first key I press, W walk forward, S backwards, etc., works no problem. However once I lift my finger from that key, the keyboard becomes unresponsive except for the escape key, which allow me to quit the game. I have tried adjusting "sticky keys" under keyboard preferences and it did not work. I suspect a Java problem, and that perhaps running an older version of Java would fix it, but when I spoke to the AppleCare technician I was warned not to do that, and that it was a major security issue, so I did not. Should we revert to snow leopard? I just spent a fortune on this computer and I hate to mess it up. Please, any advice?