Less is used for uncountable nouns, fewer for countable. If "options" is plural, that makes it countable by definition. Express lanes are, unfortunately, a strong contributor of this misconception. Here is a good reference: https://www.grammarly.com/blog/fewer-vs-less/
And here is Weird Al correcting an express lane: https://www.youtube.com/watch?v=RGWiTvYZR_w 😃
Thank you for explaining your perspective and the time you invested. I guess with the way my brain is wired (and that's likely why I'm passionate about Minecraft) I may sometimes struggle to appreciate language dynamics. I understand you feel strongly about it and feel free to close this Jira ticket.