I have had similar issues. I as a parent can login to my account, but my son can’t.
Tried a full format and OS refresh, still have the same issue. I did find a comment saying that if you physically disconnect the computer from the internet, (e.g. take out the LAN cable) then try the sign in from the main menu, and reconnect, then it you can at least get a bit further. This did work for me, but its not a full solution as we couldn’t get to the marketplace.
At least we could play on our locally hosted server.
I have had similar issues. I as a parent can login to my account, but my son can’t.
Tried a full format and OS refresh, still have the same issue. I did find a comment saying that if you physically disconnect the computer from the internet, (e.g. take out the LAN cable) then try the sign in from the main menu, and reconnect, then it you can at least get a bit further. This did work for me, but its not a full solution as we couldn’t get to the marketplace.
At least we could play on our locally hosted server.