Ruth Lester

Sadly I don't think it's resolved. I managed to get on for the first time then after one of my friends logged in it logged me out. When I look at the back ups the size is fluctuating again which makes no sense (which is what happened before). I can attach a few versions of the backup worlds here if you could confirm which file I should be uploading please? 

I was sooooo excited and now so sad. Is there going to be any compensation as I'm still paying for two realms which are unplayable. 

 It feels like it's something to do with users being on the realm from different devices maybe? I am on my mobile and someone else is on their playstation or switch... 

Thanks

I just found something maybe useful... when I downloaded the two most recent backups of our realm I noticed there is a 'lost' folder in the most recent one (which now seems broken again). 

There are 2 log files in there but they are both over 600,000 kbs!! 

I've attached as much as I could! 

Same as above. It has literally just happened again. I had restored to an earlier back up and all was fine until about half hour ago. I have the files but can't work out which files to attach... the size jumped up a little too... 

I can't work out how to download the world to upload it... 

I have experienced this also on both my realms... replacing with a backup worked a couple of times however they keep getting corrupted... Feels like it's having issues saving it properly and then corrupting the world. If I look at the backup list of the realm you can see times where it increases then suddenly decreases in size. 

We have a mix of devices playing.