Sonkeli12

Does anybody have any updates on this? My favourite game of all time is currently unplayable and in addition, many of us have lost our 3+ year old worlds. The issue still persists, I can open the map in Minecraft Preview, however it is an older version so it seems that for the past year, the game has not saved to the cloud and when deleting local files, the latest version is completely gone and the older version cannot be played. In Preview, there is also an error ”Cannot sync to the cloud” so any progress made in there is irrelevant as well.

I have exactly the same problem. It started with an update stalling on Xbox One, forcing me to reinstall the game. After that, all my files have been corrupted and I cannot open them. Tried to contact Microsoft and Mojang to no avail. Really frustrating, as our 3+ year map is now gone and we cannot start a new one because this might happen again in the future. I believe the save is still in the cloud as it opens in Minecraft Preview, albeit at an older version of the map. The game just cannot access the files for some reason. This needs to be fixed, the internet is full on questions and discussions about this exact problem.