Ok well in a last ditch effort to do something, I just changed the "view-distance" setting in the server.properties from 32 to 30, and the user got in! I dumped the inventory and ender chest contents, and things are now ok. So no longer a critical bug, but still a really baffling and painful one that hopefully can be fixed before other users run into it.
Ok well in a last ditch effort to do something, I just changed the "view-distance" setting in the server.properties from 32 to 30, and the user got in! I dumped the inventory and ender chest contents, and things are now ok. So no longer a critical bug, but still a really baffling and painful one that hopefully can be fixed before other users run into it.