mojira.dev
BDS-18599

Server not showing details(server name, no. players, ping) but still joinable.

I hosted a bedrock server on a ubuntu vps. Tried to join the server directly through the rented vps ip and port address and was unsucessful. I proxied the vps to playit.gg server instead and was able to connect to the server through playit.gg's ip and port address.

The server details in the bedrock client however are not displaying(server name, no. of players, ping). But I can still connect and play on it.

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Hi

Does this issue also occur when you host your server on your own PC?

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Hello, no it does not. I asked the vps seller, they said they already allowed ICMP and routed their opened port to 19132. Unfortunately the problem persist.

Hi

Does it still occur after updating to 1.20.15?

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Hello, the server has been updated to 1.20.15 bedrock version. The problem still remains the same.

Hi

How did you update server? Does it occur when you create new server from fresh download without copying any files from old one?

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2 more comments

Hi,

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Reporting in with a bit of a different build, but what I feel is the same issue. I just started hosting a Bedrock V1.21.23 server hosted on a docker container, passed through the playit.gg service to a proxied public IP address. Everything about this configuration works fine: those IPs are pingable, the server is joinable, tools like mcsrvstat.us even show the correct information about the server.

But the game client shows the server as @m77so's screenshots show.

If it helps, I started using playit.gg because I am behind a CGNAT situation with my ISP.

I've also found that the Java server does NOT have this issue, online status works fine in the Java game client using an (as can-be) identical configuration to my Bedrock server. Both servers ping, are queried in 3rd party server status tools, and are joinable, it's just Bedrock that doesn't show the server Online / ping status.

I know not a Java forum, just a compare point.

There is a new version of this screen currently in public preview. When it releases to full release, if the issue still persists, please file a new bug.Ā 

I still encounter the same issue on version 1.21.80. I host a Bedrock Dedicated Server on a mini pc that I have and when I’m connected to my home wifi, which is the same that the server has, then the ping is infintely loading and the player count is always on 0. If I am on a different network everything works..

My Server has the Build ID: 33674285

and Branch: r/21_u8

lemontehais123

(Unassigned)

Unconfirmed

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