[MC-15092] Java Frames crashing Minecraft + Computer

When playing the game with crash and go "Not Responding" or completely freeze up the Computer.

I posted this a while ago and it was closed for being a "Technical Issue" not a Minecraft issue, that is NOT the case I would appreciate this not being closed for that reason again.

I have updated drivers, java and lwjgl so it is not anything to do with those.

In attached file 'hs_err_pid6604.log' I would suggest it has to do with `org.lwjgl.opengl.GL11.nglEndList` in `net.minecraft.client.Minecraft.K` according to the Java Frames section.

Please fix this urgently as the game is completely unplayable.

Linked issues

duplicates 1

MC-14051 JVM crashes in ig4dev32.dll / ig4dev64.dll (Broken Intel graphics driver for the "Mobile Intel 965 Express" graphics card) Resolved

Attachments

crash-2013-04-20_10.17.05-client.txt

hs_err_pid6604.log

Comments 19

Tails 2013-05-03T01:18:49Z

Problematic frame:
# C  [nvoglv64.DLL+0x9ccf5b]  DllMain+0x1c91b

nvoglv64.DLL

This file is part of your graphics driver.
This is not a Minecraft bug but a problem with your system. Please use the Mojang Support Center for technical support issues.

Guy Mawson 2013-05-03T18:07:29Z

Would you mind explaining how you came to the conclusion this is a technical issue please? Just because the problem reports the issue being the library, does not necessarily mean it's a "technical issue".

Torabi 2013-05-03T23:42:58Z

It's an issue caused by your system, and not something under the control of the Minecraft developers. It's your hardware, or drivers, or OS, or something else. They cannot be expected to work around bugs in other people's code.

Erik Broes 2013-05-04T05:44:53Z

These sort of crashes are completely out of our control. The best we can do is suggest you trying the new launcher and/or install different drivers.

Has this issue been plaguing you for a long time? I'm guessing it happened sometime after you updated something.
Also we haven't seen any crashlog from within the game, could you force one by playing and holding F3+C for 10 seconds? It should force a crash so you can attach the logs here.

Guy Mawson 2013-05-04T15:29:16Z

This has been happening for a very long time, yes. From around release I have had issues with the game crashing and posting the log I attached to my desktop, however it lately just crashes my PC and I am lucky if I can be in game for more than 5 seconds. I have a crash log from the last time I posted this issue.

The issue is worse in the new launcher, causing the game to bug out graphically too with a sort of "X-ray" effect everywhere. If you put your head in glowstone, you get the effect, however this was just everywhere walking around.

9 more comments

Guy Mawson 2013-05-04T15:31:44Z

I cannot play the game long enough to force a crash anymore, however I did force this crash last time I posted this issue to the tracker.

Torabi 2013-05-06T00:08:46Z

The problem is with nvidia's 64-bit openGL implementation. It would only affect programs that use openGL, which isn't nearly as common as DirectX on a Windows system, and what's affected is going to depend on what graphical capabilities the program uses. If anyone is going to be able to fix this, it's going to be either nvidia or LWJGL. You may be able to change some graphics settings to prevent it from crashing, though you'll probably lose either performance or quality in the process.

You can try setting the driver to "Performance" mode in the nvidia control panel, and try changing the "Threaded optimization" setting to either on or off, instead of auto. You can also reduce the various graphics settings in Minecraft itself, and that might prevent it from crashing.

Guy Mawson 2013-05-06T00:20:02Z

I have tried running the game with Threaded Optimization disabled in my GPU Settings, I also have OpenGL disabled in the Minecraft Video Settings. I've even tried manually updating LWJGL.

So basically I have to wait and hope that nVidia will fix this just on an off chance even though they haven't in well over a year of issues?

(Just a note, I'm not the only one having this issue. I found at least 100 separate cases on various forums.)

Jared Jeyaretnam 2013-05-12T14:19:52Z

I've got a similar issue. Seeing as it began with the new launcher and snapshot series, I feel as if this is Mojang's fault, but trying to get it resolved (I.e remove whatever is crashing graphics cards) is like running into a brick wall. Grum and/or other devs, please look at it and fix it otherwise Minecraft will be unplayable.

Jared Jeyaretnam 2013-05-12T14:20:22Z

By the way it is on MC-14051

Julie Barnet Mckenzie 2013-05-15T19:54:06Z

Yea this happens to me to...

Guy Mawson 2013-05-15T20:08:47Z

I doubt that unless this affects thousands or tens of thousands of people instead of a couple of hundred, it will ever be fixed and we'll all just be told it's not a minecraft issue.

Torabi 2013-05-16T08:21:02Z

The option in the Minecraft settings is for "Advanced OpenGL". You can't actually disable OpenGL, that's what Minecraft uses, because it's cross-platform, unlike DirectX, which is only available on Microsoft platforms.

This is not a Minecraft issue. It works fine on most systems. The problem is specific to the hardware/drivers of the people experiencing this problem. What do you expect them to do? Write a patch for your graphics driver? A replacement for OpenGL? LWJGL?

Have you reported this issue to LWJGL (Forum, GitHub)? How about nVidia? Have you tried their troubleshooting resources or reported the bug to them?

Jared Jeyaretnam 2013-05-16T08:38:40Z

Do you seriously think they will do anything? It isn't a big enough issue for a huge company like nVidia or Intel or widely used library like LWJGL. But since this seems specific to minecraft and my similar problem only occurred recently, across a large variety of graphics cards (such as the Intel i5 2nd generation integrated cards, and nVidia cards like this one), I feel it is a problem with Minecraft , and Mojang's responsibility to fix it.
I did report this to Java (intriguingly they have a special page, on the report landing page, just for Minecraft but it didn't cover my bug).
I don't know my similar issue (MC-14051) is happening, but it is NOT my fault, and I'm made to feel like it is.

Erik Broes 2013-05-16T09:40:26Z

I'm really not sure how you want us to fix issues happening in code we're not shipping.

I mean, if the stack says:

C [nvoglv64.DLL+0x9ccf5b] DllMain+0x1c91b
or
C [ig4icd64.dll+0x6f3764] ShCompile+0x131804

It's happening in your own drivers, nothing we're shipping.

Also if this would not be a localized problem (so just on your system) wouldn't you expect everyone to be complaining?

I agree that it would be really nice IF we could do something about it, but fact of the matter is, we cannot.

I can only suggest to update/change/downgrade your drivers and inform nvidia/ati about the problem.

Also please realize that we in theory could report the issue, it is fairly pointless as when ati/nvidia would ask us a single question we'd not be able to answer it because we do not have a setup to replicate the problem on. This is the reason that we're suggesting that you should report this bug.

Guy Mawson 2013-05-16T13:11:35Z

Could it be a possibility that a part of the Minecraft code is actually forcing a part of the graphics driver to degrade over time this resulting in this issue? I've found that if I do a clean install of the drivers, the game will run flawlessly for roughly 6 hours (tested 7 times so far) and then will crash out and post a java.log to desktop. Is this a possibility, and if so would you then consider looking into it?

Jared Jeyaretnam 2013-05-16T13:19:42Z

I just managed to solve my similar problem (sort of) - are you using Device Manager (in control panel -> system -> device manager) to update the graphics drivers, or are you downloading them from the website? When I updated using Device Manager, they worked perfectly and fixed the problem. I think it is because the website ones are "generic" but the Device Manager ones are tailored to your install.

Guy Mawson 2013-05-24T16:44:07Z

So I've gotten that fed up of this issues I have completely re-installed Windows. Just got java and minecraft back, and it seems to be working ok. Played for about 20 minutes so not conclusive yet, will comment once I've logged more hours.

kumasasa 2013-06-25T05:29:30Z

Resolving all JVM crashes in ig4icd64.dll to MC-14051 (possible solution there)