I do not have VIP queue, so I typically in the little secluded island. But every time when I can get in, it says 'something is wrong.' This occurred multiple times.
Comments 2
have you tried connecting on other versions of the game? like 1.8 or 1.12? I'm not sure if this is the issue but from what I know about running servers with a queue system, it is likely that the queue server is on 1.8-1.15 and the main server is not. 1.15 is a really new update and I'm not sure hypixle has fixed all the issues with connecting to the server from it.
Contact the server owner