Good morning
I am writing with a problem, namely, I bought minecraft Java 2 months ago from the official minecraft.net website. Everything was working fine until the last time. When I want to turn on minecraft, it tells me to play the demo (I emphasize minecraft I bought for PLN 100, I even have an ATM card statement) when I saw the account details on the website, it turned out that it shows me that I do not have any minecraft purchased, and to play I have to buy AGAIN for 100 zloty.
To sum up, I bought a minecraft and now it shows me that I do not have one, please help me.
greetings
I am counting on quick help
David
Linked issues
Comments 2
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
Thank you for your report!
However, this issue is Invalid.
This is an account support issue - we do not have the tools help you on this tracker.
Please check the Minecraft Help Center - if that does not help, please contact Mojang Studios Support.
Quick Links:
📓 Issue Guidelines – 🛠 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
💬 Mojira Subreddit – 💬 Mojira Discord