mojira.dev
MC-208086

Why i bought java Edition but got xbox edition. nick pokabtw.

I bought the java Edition, did everything right, paid for it (nickname pokabtw) But I can't play, I have a Microsoft account. Where you can't even play properly. Why did I give the money if we speak normally (for an unsuccessful donation to the developers?)

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[MOD] Greymagic27

What happens when you try to play?

Элай Забав Челин

nothing

[MOD] Greymagic27

We do not have enough information to find the cause of this issue.

Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in App for recording game footage.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.

This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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[Mod] ManosSef

Log out of the launcher and log back in. You should be able to play the paid version if you have actually paid for it.

Avoma

This report actually appears to be a duplicate of MCL-16570, which was later resolved as invalid, because this is an account issue and the bug tracker is unable to help you, as the team do not have access to the appropriate resources. Please read through this article for guidance as to why you are experiencing this problem and for potential steps you can perform, in order to fix the issue. Additionally, please see the Mojang Studios note attached to the parent ticket to see if this helps. If the problem still persists after following the given advice, please contact Mojang Support.

Элай Забав Челин

(Unassigned)

Unconfirmed

(Unassigned)

1.16.4

Retrieved