My friend got me a Minecraft gift card so that I could redeem it for Christmas. I redeemed it and it was successful. The website then told me to download Minecraft so I did. I opened it and it said play demo. I was really disappointed and tried to log out and log back in and nothing happened. I also got the transaction confirmation sent to my email which I will attach an image to this report. I tried using the code again in the redeem section and it said that it is either invalid or it has already been redeemed.
Linked issues
Comments
tryashtar
Arisa Bot
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
Thank you for your report!
However, this issue is Invalid.
This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki