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MC-218418

I Bought java and it was not granted to me

Resolved

Incomplete

0

I bought java and it was not granted to me

Hello, a few minutes ago I bought minecraft java but I got an error that it was wrong, I got into the launcher and there was no trace of the game and, I want to know what I do or what solutions you give me to have the game or to get my money back Thank you for reading

Linked issues

is duplicated by 1

MC-218421 I Bought java and it was not granted to me Resolved

Comments 4

mxblue28 2021-03-09T19:08:22Z

This tracker is not able to help you with account or payment issues. Please contact Support at https://help.minecraft.net/hc/en-us/requests/new.

maria del rosario ruiz guzman 2021-03-09T19:18:37Z

It tells me that the page is non-existent

Brevort 2021-03-09T19:30:33Z

I had no issue accessing it.

Thommy Siverman 2021-03-10T10:09:58Z

Thank you for your report!
However, this issue is Invalid.

This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact Mojang Support.

Quick Links:
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📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Reporter: maria del rosario ruiz guzman

Assignee: (Unassigned)

Created: 2021-03-09T18:29:07Z

Updated: 2025-05-02T06:31:39Z

Resolved: 2021-03-10T10:09:58Z

ADO:

Confirmation Status: Unconfirmed

Area:

Mojang Priority:

Category: (Unassigned)

Labels:

Affects Versions: 1.16.5

Fix Versions:

Retrieved 2025-06-09T13:21:03Z