I recently tried to load into my Minecraft account after installing the Windows 10 May 2021 update. When I loaded the game, it came up with an error message as you will see in the attached image below. I tried updating my drivers (both of which were up to date) and that had no effect either. I deleted my mods, I uninstalled and reinstalled, I ran as an admin, I even reinstalled Java. All of these had not worked to fix my game, after contacting support, there was still no success, and I was directed here. I don't know if this is a bug on Windows' end, or on Mojang's end.
Environment
I run off of a Windows 64 bit
Specs
CPU - Intel core i5 6400
GPU (Intergrated) - Intel(R) HD Graphic 530
GPU (Dedicated) - Radeon RX 580 Series
I am running on Java Version 8
Linked issues
Attachments
Comments 2
Thank you for your report!
We're tracking this issue in MC-128302, so this ticket is being resolved and linked as a duplicate.
This is known to be a problem with your computer.
– Update your graphics card drivers. (Do not rely on automatic updates)
– If you are using Java arguments to increase the amount of memory, please reduce it to the default 2GB.
– If that did not help, please contact Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Duplicate of MC-128302.