Hi I bought minecraft and made my account in this month (so I am using Microsoft account and didn't merge my mojang account to it ) iam logging into the luncher with my Microsoft account but it's telling me that you don't have minecraft on you account + a error telling me that it can't connect to the minecraft services but I clearly have minecraft I paid for it and the transition email has been sent to me and in the minecraft.net I can change my skin (you can only change your skin if you have minecraft) I contacted minecraft suport but they didn't help and I read the faq page of being stuck on demo but non of the scenarios matched mine in the image blow you can clearly see the problem
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Hi thanks for your response I read the attached note so my problem is actually the gray error that is saying it can't connect to minecraft services how should I fix it ?
Duplicates MCL-11510
Hi I read the list and deleted all of the incomplete softwares trying turning on and off windows fire wall and allowing the luncher through it too but nothing worked iam using the linux version too and there is the same problem there too😔
Your problem requires tech support. Please use the Community Support link provided in MCL-11510.
Thank you for your report!
We're tracking this issue in MCL-11510, so this ticket is being resolved and linked as a duplicate.
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Duplicate of MCL-16570. Please see the moderator note attached to this ticket for steps to potentially fix this issue. 😃