mojira.dev
MC-240505

Couldn't connect to the Minecraft services

Post migration of Mojang to Microsoft account, using the new launcher I get "oh no something went wrong and we couldn't connect to the Minecraft services" and "Play Demo" button.

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Comments 5

MMK21

Does MCL-16570 describe your issue?

Tsiki Yurman

Maybe, the symptoms are the same. Not sure it's the same problem though.

I bought the game before Dec 1st 2020 and just migrated it to Microsoft account.

Both Mojang and Microsoft accounts use the same Email address. Could it be related to my problem?

I can log in the the Microsoft account but seeing that error message and only demo is available.

I have followed the steps on MCL-16570 with no success.

 BTW, if I run the old launcher and logging in with Microsoft, I get a Play button. An annoying message below to use the new launcher shows.

But when trying to run the game, it's crashing.

Brahyan Valderrama

TENGO EL MISMO PROBLEMA, PERO EN ESTE CASO CON EL NUEVO LAUNCHER NO ME DEJA INICIAR SESION CON MI CUENTA DE MICROSOFT, Y EN EL ANTEIOR LAUNCHER ME APARECIA UN MENSAJE QUE NO ME DEJABA JUGAR

 

Jess Edward

Duplicates MCL-19984 (for the new launcher) "Couldn't connect to Minecraft Services" is an issue for tech support.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCL-19984, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Tsiki Yurman

(Unassigned)

Unconfirmed

(Unassigned)

1.17.1

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