I was recently gifted Minecraft for my Xbox account, I installed it on my Xbox app, and it still says "Play Demo" after multiple reinstalls.
I have tried every fix that I could find. I have contacted Microsoft and Mojang. None of their fixes helped. They also said a "company representative" would email me, I have yet to receive said email. The other posts referencing this no longer have working links. I am on the correct account, my Microsoft account.
It has been three days, and this game worked on this computer before but seems to refuse to acknowledge that I now own it. I would like to play Minecraft instead of it wasting space on my hard drive.
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Comments 1
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
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