Hello! I bought Minecraft Java years ago but these days it is telling me from the launcher that my purchased products do not match, in turn when I enter the minecraft.net page and go to my profile it does not let me see my name or skin but instead tells me I should buy it again. If I am going to buy it, go to the purchase page but there it tells me that I have it. I would like to know how to fix this problem and let me see my normal profile.
MC-273391
my minecraft.net profile tells me to buy minecraft but I already bought it a long time ago
Resolved
Duplicate
0
Thank you for your report!
We're tracking this issue in WEB-7179, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki