I have been a customer of Minecraft since version 1.6 beta in 2011. I redeemed my code for the copper cape some weeks ago. I still have not redeemed a cape, I tried to re-enter my code as I figured I may have entered it wrong, but it said code had already been redeemed. I own both bedrock and java edition of the game, however I am unable to access Bedrock edition of the game as I play on Mac OS. I cannot access my copper cape on java edition.
MC-305556
Java Edition Redemption Error
Resolved
Duplicate
0
Hi!
Thank you for your report!
We're already tracking this issue at MC-305553, so I will resolve and link this ticket as a Duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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