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MC-305553

Java Cape Redemption Error

I have been a customer of Minecraft since version 1.6 beta in 2011. I redeemed my code for the copper cape some weeks ago. I still have not redeemed a cape, I tried to re-enter my code as I figured I may have entered it wrong, but it said code had already been redeemed. I own both bedrock and java edition of the game, however I am unable to access Bedrock edition of the game as I play on Mac OS. I cannot access my copper cape on java edition.

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Comments 1

Hi!
Thank you for your report!
However, this issue is Invalid for the bug tracker.

Cape may take about 30 days to be added to a Player account, if it does not happen, please contact https://help.minecraft.net/hc/en-us

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Gavin F

(Unassigned)

Unconfirmed

(Unassigned)

1.21.11

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