mojira.dev
MCL-12433

Launcher Doesn't open (Windows 10)

So today I wanted to play some minecraft java but when I opended the launcher it showed that it was updating and then nothing happened. I tried opening it numorous times, but still nothing happened. I tried restarting my PC and updating Java still nothing.

I than tried uninstaling and reinstaling the launcher. (Note I have minecraft saved on an external harddrive) When I uninstalled the launcher I clicked on repair first to see if that would fix it, but it still wouldn't open so than I clicked on remove and not only it removed to launcher, but it also removed some other files that I had in the same folder as the installer. 

When I reinstalled the launcher again it still didn't open. 

The only thing that happned is that it showed in the task manager for like a split second.

Edit: Attached Launcher_log

Attachments

Comments 11

We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Does restarting your computer solve the issue?

No it doesn't. Neither does reinstaling Java or Launcher.

I have a similar issue with the launcher (Win 10)  

did you manage to solve it ?

1 more comments

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

tried it and still no luck. I tried it just for curriousity on my friend's also window 10 pc through the harddrive. And it worked completelly fine.

i also went around but it corrected after 2 minutes by itself

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue still occurs to you on newest version of Launcher? 

  • Have you tried to install Launcher from the minecraft.net website? 

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account (in newest launcher) ? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Do you use VPN or any of the incompatible software on machine you try to log-in?

  • Does deleting launcher_profiles.json solved the issue?

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

migrated

(Unassigned)

Unconfirmed

Opening-App, launcher, launcher-bug, not-launching, not-responding, not-working, notloading

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