When pressing play button in Launcher. Receiving Error message "Launching the game failed - unable to run program"
Was working previously with no issue. Tried to reinstall the launcher and still having the same issue.
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Hi,
Based on the Launcher log you shared, it seems that the game is already running by the time the Play button is clicked. Please check if there's any Minecraft Dungeons process (not the Launcher process) running, on Windows Task Manager, and try to stop that process before starting the game.
Hi, there is no Minecraft Dungeons process running other than the Launcher. I have also restarted the computer a number of times in case there's a background process somewhere. It's still not working.
I've tried to install it on anothe laptop in case it's an issue with my laptop, but had the exact same problem.
Hello,
How can you close my case and link it to this case. This is not a resolved issue.
Minecraft was working fine on my Windows 10 tablet (slowly, so removed it) but will not work on my Windows 10 Laptop. Both have the same version of W10. The game is fully installed and updated. But will not launch. It same issue as the first image.
Hi there!
Does this issue still occurs to you on newest version of Launcher?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
This report hasn't gotten a response in a long time now, so we'll be resolving this as Incomplete. If you have any further information you'd like to add about this specific issue, please create a new report instead of updating this one.
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We do not have enough information to find the cause of this issue.
Please attach the full launcher log found in
%appdata%/.minecraft_dungeons/launcher_log.txt.This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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