[MCL-18434] Can't redeem Minecraft (bought in 2017)

Hi,

I get the attached image when trying to access Minecraft. I bought this in 2017 and cannot see anywhere via the launcher nor the Mojang website to redeem the game.

I have proof of purchase in my email account, with Order ID & Transaction ID.

Please advise, thank you.

Maff

Linked issues

duplicates 1

MCL-18214 Minecraft launcher does not work ("Sorry, something went terribly wrong and you probably encountered a bug") Resolved

Attachments

Comments 1

[Mod] markderickson 2021-06-26T04:26:53Z

Thank you for your report!
We're tracking this issue in MCL-18214, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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