[MCL-19790] can't connect to minecraft services

Yesterday, i wanted to play minecraft with my friends, but the launcher says they couldn't connect to minecraft services. I'm playing this game like 5 years and never had issues like this. I'm sad cause I like to play the game. By the way, I tried everything I could.

I hope they will fix it soon.

Jotovo

Linked issues

duplicates 1

MCL-11510 Launcher is in offline mode even though computer is connected to the internet Resolved

Comments 7

migrated 2021-10-05T15:03:11Z

Same here. What version of Windows are you running? I assume its Win7? Did you migrate from mojang to microsoft?

Waiting for a solution.

migrated 2021-10-05T15:11:02Z

This only happens on Windows 7 on a non-migrated account. If the account is migrated, there is no such error, there is also no error on Windows 10.

migrated 2021-10-05T23:11:55Z

I have this problem too, in the past it was just closing and opening the launcher, but recently I just can't play anymore... it's really sad

migrated 2021-10-05T23:14:34Z

I have windows 10 and my account is from microsoft, but the error appears anyway

migrated 2021-10-06T02:52:21Z

jooie, Ask Community Support for technical assistance. You may refer to this report as MCL-19790.

migrated 2021-10-06T08:18:58Z

So, i just moved my mojangaccount to microsoft, logged in with microsoft-account and the launcher works again.
But when i try to log in with amother mojangaccount, the launcher is offline again.

So, for me, the solution is to migrate ALL mojangaccounts to microsoft, and all the accounts i had access to from our ingame-clan are now lost.

thank you microsoft 😞

and thanks again, for NOT telling us officially that we have to move now and just leaving us with an error 😞

Arisa Bot 2021-10-10T21:05:23Z

Thank you for your report!
We're tracking this issue in MCL-11510, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
_{-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.}