Hello there.
I'm writing this on the day the new launcher got released, because I wanted to try it out, yes ? Everything goes right. And all of a sudden, I get an error that the launcher is unable to update and it is stuck on the installation proccess (photo included below). Can you please do something about that ? I mean, I can still use the old launcher, but it feels a little "outdated" just after the premiere of the new launcher. My internet speed is fast and I just can't deal with the new thing, because of an error. It's feels little unfair I could say.
My best regards.
Have a nice day.
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Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue still occurs to you on newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here ?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
please try to uninstall and reinstall and report your results back.