mojira.dev
MCL-20058

Can't Install Minecraft Dungeons Ultimate and Minecraft Bedrock

When I try to install Bedrock through the Minecraft Launcher, it just says error. Dungeons it just doesn't do anything.

Linked issues

Attachments

Comments 4

[MOD] Greymagic27

Please attach a screenshot of the error message

Sent the Images

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on the newest version of Launcher?

  • Does this issue occur on minecraft.net website/MS store version of the Launcher?

  • Have you tried to install Launcher from the minecraft.net website/MS store?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

[Mod] markderickson

Thanks for reporting this a while ago 🙂
An update on the issue – this has been tracked as MCL-20795, which should be fixed for the current version of the Minecraft Launcher. Best of luck and have fun, if you haven't already been able to install the games!

migrated

(Unassigned)

Unconfirmed

Retrieved