mojira.dev
MCL-20488

Says "play demo" even though I can play the game

I switched to the new launcher about a week ago. I logged into my Microsoft account (which I transferred to earlier this year). Normally it would just say "play" on the green button. But it now says "play demo" and it also has other prompts for me to "buy" the game.

Not only that, but if I press "play demo", it lets me play the game like normal!

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migrated

Same. But I also have a Buy now button for Minecraft bedrock and Dungeons

kiizde

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 
 

  • Does this issue still occurs to you on newest version of Launcher? 

  • Have you tried to install Launcher from the minecraft.net website? 

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here ? 

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

migrated

Hello,

  1. Yes

  2. Yes, still same issue

  3. Yes

  4. Yes

  5. Yes, still same issue. Although running it gave a lot of error messages

  6. No

  7. Not sure if it did the same for anyone else, but when the launcher told me there was a new ms store version of the launcher, I deleted the one I had (the one I had before didn't have the same problem), and installed the ms store version. This is when this problem first started and it hasn't been fixed yet.

[MOD] Greymagic27

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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migrated

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